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Extended Warranty Program With Techcycle Solutions

EXTEND THE LIFE OF YOUR STUDENTS DEVICES

Higher Ground Partners With Techcycle Solutions

Higher Ground’s ShockGUARD, Datakeeper, and Shuttle cases are crafted with meticulous attention to detail and materials that stand out and are built to last.

Unfortunately, life can take unexpected turns and students devices may get damaged. That is where Techcycle Solutions comes in.

You can now bundle your Higher Ground cases with Techcycle's Extended Warranty for the ultimate solution in device protection.

Techcycle’s custom repair and warranty programs help maintain the functionality of your schools electronic devices while keeping life moving.

ABOUT TECHCYCLE SOLUTIONS

This is Techcycle Solutions.

Techcycle's mission is to Keep Life Moving. Their role is to keep real people in touch with their devices so they can keep making life happen.

They support school systems, corporations and the retail repair market by focusing on technology expertise, cost-saving logistics and device lifecycle consulting. Additionally, their technicians are highly trained and certified in a wide range of repairs.

Techcycle's protection plans are cost-effective and custom-designed to meet your organization’s specific needs.

Extended Warranty

Program Benefits

  • Higher Ground Case & Warranty Combo
  • Easy One Time Payment
  • Repairs Covered: Screens, Batteries, Headphone Jack, Home Buttons, Charge Ports, Liquid Damage
  • Fast Turnaround Times
  • Highest Quality of Repairs & Parts
  • Additional Services: White Glove - Case Installation &Asset Tag Placement
  • And More!

For Extended Warranty pricing options on other device (such as Chromebooks,
MacBooks, Notebooks, & more) click here to request a quote!
Warranty FAQs
Q.

What’s Techcycle's turnaround time?

A.

2-5 days for standard repairs, liquid damage and board damage can take up to 2 weeks.

Q.

What is Techcycle's Warranty for repairs?

A.

1 year for all parts and labor.

Q.

Where does Techcycle source their parts?

A.

Apple: our Apple parts are OEM equivalent and are sourced from the same manufacturer Apple uses. We have an extensive QC all of our parts go through to ensure they are the highest level of quality.

Chromebooks: Our Chromebooks come from a variety of sources. We tear down recycled units and use the parts or find other recyclers who do the same. We are also Dell and Acer certified and can source from both directly.

Q.

How does Techcycle get your devices back to you?

A.

We cover shipping both ways via FedEx and can provide any necessary shipping materials.

Q.

What if the device can’t be repaired?

A.

We will replace the device. If a replacement is unavailable the customer will receive payment in lieu of a replacement unit

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